Start with your task, then choose a rental period

Tell us what you need to do
with macOS.

Describe what you need to do on a Mac, and we’ll help you decide whether renting one makes sense.

Use Windows or Linux as your main computer but need macOS for part of your workflow? Tell us which apps you need, how often you’ll use them, and whether they need to run overnight. If your work is a good fit for remote access, we’ll suggest a rental period and storage option. If it requires offline access or specialist peripherals, we’ll explain the trade-offs.

Rent a Mac mini Email us about your use case

Before ordering: email our support team. For an existing order: sign in to the portal and continue the conversation in a support ticket.

Before you order

You don’t need to know the specs. Start with what you want to do.

Pre-sale email is a good way to discuss whether the software will work for your task, which location to choose, and whether you need more than one machine at a time. You don’t need to choose a rental period or place an order before asking.

Give us enough context to discuss the trade-offs

For example, you might write code on Windows and need Xcode to archive a build a few times a week, or need a video conversion to keep running after you shut down your local computer. Let us know whether you need to interact with the desktop or simply keep a task running; those use cases have different connection requirements.

When choosing a location, tell us where you’ll be connecting from and where your users are. You can choose from four locations: Singapore, Tokyo, Seoul, and Hong Kong. Data can’t be moved between locations after setup, so it’s best to choose carefully.

Email us before ordering

Already have an order?

For machine-specific issues, open a ticket from your order.

For connection failures, payment checks, renewals, storage changes, or data issues on a location, sign in to the portal and open a support ticket. Linking the issue to your instance makes it easier to investigate than simply saying, “I can’t connect to my Mac.”

Connection or task issues

Include your instance ID, the start and end times of the issue, your time zone, the client app you’re using, and the full error message. Let us know whether the desktop connection dropped or the task on the machine also stopped; these require different checks.

You can attach screenshots with sensitive details obscured, but don’t send passwords, private keys, or complete connection credentials.

Payment and order checks

Include your order number, payment method, amount in USD, and payment time. For USDT-TRC20, you can share the transaction hash. For card payments, share the order information shown on the payment confirmation page; don’t send your full card number or security code.

You can follow up on tickets in the portal. Resolution time depends on the issue and the checks required; we don’t promise a fixed response time. Add details to the original ticket instead of opening multiple tickets for the same issue.

If you can’t sign in to the portal, email us from the address linked to your account at support@remotemini.com and tell us what you see when you try to log in. Don’t include passwords or verification codes in your email.

Teams and ongoing work

Planning multiple CI machines? Start with concurrency and rental period.

Business enquiries and team purchases use the same support email. Tell us how many tasks need to run at once, how many machines you expect to need, when you want to start, how long you’ll need them, and which locations you prefer. If you only need a machine for a short project sprint, say so; there’s no need to frame it as a long-term purchase.

Describe the workload, not just the team size

Knowing how many people are on your team isn’t enough to estimate how many machines you’ll need. It helps to know whether each merge triggers a build, whether you archive multiple projects at once, and whether builds need to run separately from interactive development.

The only base plan available is Remote M4: Mac mini M4 · 16GB unified memory · 256GB SSD. Each dedicated physical machine is assigned to one customer, not shared as a virtual machine. Dedicated access is priced for the whole machine, so consider a short rental first if your workload is light or occasional.

Email us about your team’s needs

Set expectations with these three workload types

Workload	Suggested starting point
Light builds	For packaging a single app or debugging in Safari, start with the base plan.
Everyday development	For extended Xcode use or multiple simulators, start with the base plan and consider adding +1TB SSD based on your project size.
LLM inference	Add +2TB SSD to the base plan for model weights. The 16GB unified memory limits the size of models you can run; more storage won’t increase memory.

Include software versions and the size of your projects or assets. These are starting points for discussion, not a guarantee that the same configuration will suit every project or that a task will finish within a specific time.

Before you email

Three details make it easier to give useful advice.

Copy these three prompts into your email and fill them in your own words. There’s no need to upload code, complete project assets, or other sensitive files.

Your main computer and connection

Tell us whether you use Windows or Linux, where you’ll usually connect from, and whether you’ll use a home or work network. If your work network has restrictions, mention them so we can assess the connection requirements.
Software and end result

List the software and required versions, plus what you need to produce: an Xcode archive, Safari debugging, model inference results, or an audio or video export. Mention any need for live monitoring, a professional audio interface, or local peripherals.
How often you’ll use it and for how long

Tell us whether you’ll use the machine occasionally, for a full week, or need tasks to stay online over a longer period. Include any overnight runs, expected storage needs, and deadlines. Locations run 365 days a year, but you’re still responsible for arranging storage, logs, and backups for your work.

Email us with these details

Quick answers

Three questions you can answer without waiting for an email.

If you just need to check rental periods, locations, or payment methods, the information below should help you get started. Check the portal for real-time availability and payment gateway options.

Can I rent for just one day?

Yes. Remote M4 costs $19.8/day for a daily rental, which is useful for testing the connection or completing a one-off task. Weekly rentals are $53.4/week, monthly rentals are $98.9/month, and quarterly rentals are $269/quarter. If you expect to use it long term, compare the options; short rentals cost more per unit of time.

Compare rental periods

Can I choose the Tokyo location?

Yes. The same base plan is available in all four locations: Singapore, Tokyo, Seoul, and Hong Kong. Choose based on your location and where your users are; your local network also affects the remote desktop experience. Data can’t be moved between locations after setup.

Choose Tokyo

Which payment methods do you accept?

We accept USDT-TRC20 and Visa / Mastercard / Amex (via Stripe) only. All payments are charged in USD. Check the network, amount, and order before paying; available payment gateways are confirmed by the backend at checkout.

Once you know what you need, start with a day.

Not sure whether remote access is right for your work? Email us first. If you have a specific task in mind, rent a dedicated Mac mini and test your workflow.

Rent a Mac mini

Tell us what you need to dowith macOS.